FAQ

How will my pass arrive?

By US mail, to the address you gave us when you placed your order.

How soon will my pass arrive after I order it?

If we receive your order by 1 pm, it will probably arrive by mail in one or two business days. After 1 pm, it could take up to three business days.

Where can I buy a pass in person?

You can view all of our pass outlets here.​

​How can I get a discounted pass?

​You must qualify for a discounted pass and purchase in person at any of our pass outlets.

​Can I get a refund for my pass?

​All sales are final. No refunds or exchanges. If you are unsure which pass to buy, please call (360) 676-7433.​

What is the County Connector?​

​We partner with Skagit Transit and Island Transit​ to provide a public transportation connection between the communities of Bellingham, Burlington, Mt. Vernon, Oak Harbor, Stanwood and Everett.

What’s different about a County Connector 31-day pass?

With the County Connector 31-day pass, you can ride all WTA and Skagit Transit routes, including Route 80X​ and 90X. Route 80X runs between Bellingham and Mt. Vernon. Route 90X runs between Mt. Vernon and Everett Station.

​Another difference the “rolling start.” This means you get 31 days of unlimited rides—starting the first time you use your pass and ending at midnight on the 31st day.